Flex Engineering Ltd. is committed to total customer satisfaction by delivering quality products and services. All levels of the organization are dedicated to the process of meeting or exceeding customer requirement.

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Flex Engineering Ltd. aim will always be to provide a high standard of work in accordance with requirements of all projects undertaken. To this end Flex Engineering Ltd. operates its own quality management system in accordance with ISO 9001:2008 and maintained quality deliverables accordingly.

 

Quality is important to our business because we value our customers. We strive to provide customers with product and services which met and even exceed their expectations. We are committed to continuous improvement in our quality management system which provides a framework for measuring and improving our performance.

 

To ensure that the policy is successfully implemented, staff will be responsible for identifying customer requirement, and ensuring that the correct procedures are followed to meet those requirements. Objectives needed to ensure that the requirement of this policy are met, and that continuous improvement is maintained in line with the spirit of this policy

 

We shall ensure that all our personnel understand and fully implement our corporation policies and objectives and are able to perform their duties effectively through an ongoing training and development programs.

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